Setting up a mailbox on an Android device

Setting up a mailbox on an Android device

How do I set up an Exchange Basic, Mail Lite, Mail Extra, Starter, StarterPlus, Standard or Advanced mailbox on an Android device?

This article covers how to set up an Exchange Basic, Mail Lite, Mail Extra, Starter, StarterPlus, Standard or Advanced mailbox on an Android device. We also have separate guides covering setup for ProfessionalExchange 2013, or Exchange 2019 mailboxes, which require slightly different configuration settings. 

If you are not sure which type of mailbox you have, follow our guide on discovering your mailbox details.

How long will it take me?

  • Around 4 minutes

What will I need?

Each version of Google Android may vary slightly, but this guide will show you a generic process for setting up a Mail Lite, Mail Extra, Starter, StarterPlus, Standard or Advanced mailbox.

Step 1

Click the Settings icon on your device.

settings icon

Step 2

Scroll down and select Accounts.

Accounts

Step 3

Click Add account and select Personal (IMAP).

Select IMAP

Step 4

Enter your email address in the box provided and select Manual Setup.

Manual Setup

Step 5

Select Personal (IMAP) as the account type and click Next.

IMAP

Step 6

Enter your mailbox Password and click Next.

Step 7

For the Incoming settings, make sure that the following details are in the text boxes provided:

  • Username: Enter your mailbox username, this will be the same as your Email address.
  • Password: Enter your mailbox password. This is the same password you chose when you created your mailbox.
  • Server: Enter mail.livemail.co.uk.

If your phone requires a Port and Security Type, set Port to 993 and Security Type to SSL/TLS.

Once you have filled out all the details, click Next.

IMAP incoming

Step 8

For the Outgoing settings, enter the following details in the text boxes provided:

  • Require sign-in: Make sure this is checked.
  • Username: Enter your e-mail address.
  • Password: Enter your password.
  • SMTP server: Enter smtp.livemail.co.uk
If your phone requires a Port and Security Type, set Port to 465 and Security Type to SSL/TLS.

Once you have filled out all the details, click Next.

IMAP Outgoing

Step 9

You will be given options to select some custom settings.

email icon

Once you have chosen your custom settings, click Next.

Step 10

Enter an account name in the Set account name box and enter a display name in the Your name box.

The account name will allow you to distinguish this account from any other Email accounts you have set up on your Phone. The display name will be shown on all outgoing messages.

email icon

Click Next.

Your mailbox will now be ready to use.

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